- Which testimony provide ERP users their software vendors?
- What about the user satisfaction in daily contact with their ERP solution?
- And how good is the service provider?
The goal of the ERP-satisfaction initiative is to create transparency and comparability of the actual satisfaction of users of business software solutions (ERP and business software). The issue is to explain further next to the widespread and largely objectified view of functions and processes, the more subjective aspects surrounding ERP selection, implementation, operation and organization.

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